Terms & conditions

We ship all normal parcels inside EU for 104 DKK (14€)
For shipping to the rest of the world - please contact us
 
To Finland, France and Sweden it is delivered in parcelshop, in the rest of EU it is with home delivering.
 
For larger parcels worldwide please send a e-mail to: mail@mosterolga.dk and we will find the price.
 
Pick up address / Please - call first to make an appointment (+45 2867 2080): Grumløsevej 58, Neble, 4950 Lundby DENMARK.
 
Furniture is delivered at your address in the Copenhagen area and in South Zealand for DKK 250
 
We ship inside Denmark with DAO for 38 DKK ( to Parcelshops) with Postdanmark the fee is usually 80, -kr for home delivering
 
Payment: We receive bank transfer to account no. 53270000301320, Mastercard, Dankort, Visa, Mobilepay and  PayPal.
 
We try to give as good a description of all our items as possible - please write if there is anything extra you would like to know.
We always describe if an item has errors or shortcomings and also try to show it in photos.
In general, we try to use the following terms:
 
Perfect condition - the item is almost as it was when it originally left the factory
Nice condition / Fine condition - the item may have some small signs of wear / scratches
Nice used condition - the item has some scratches, e.g. scratches from knives on the plate surface
Used condition - The item still has no chips or cracks, but heavy wear on the surface.
 
Right of withdrawal: Purchases are made in accordance with the Consumer Agreement Act for internet trade and thus 14 days return is for private customers. 14 days to cancel the purchase and then 14 days to send return. By using this right, the seller must be contacted in writing before returning the goods and according to the law, the goods must be returned in the same condition and quantity as at the time of purchase and for the return shipment, the buyer pays. We will then refund the item’s purchase price within 14 days. The goods on the website are sold according to the special rules for used VAT and the buyer can not deduct purchase VAT.